REAL–TIME ACCOUNT ALERTS
With Iowa State Bank's SecureAlerts, you know the moment something important happens on your accounts. It's easy and it's free to Iowa State Bank personal and business online users.
Choose your alerts.
Choose from dozens of account activity alerts and receive notifications via email, text, online banking or even push notifications through your mobile app.
- A purchase using your debit card was just processed. You instantly know.
- An ATM withdrawal is made. You instantly know.
- A check clears that exceeds the amount you set. You instantly know.
Delivered the way you want.
Messages are sent instantly using any of the delivery channels you choose:
- Text Messages – One of the easiest ways to receive SecureAlerts is through text messages on your smartphone*, or wearable devices.
- Email – Receive email messages about your account activity.
- Online Banking Message Center – View your SecureAlerts every time you log on to Online Banking.
Setting up your real-time SecureAlerts:
#1 | Log on to Online Banking. Select Alerts. |
#2 | Click each Category in Alert Options to view the list of available alerts. |
#3 | Select the Alerts you want to receive for each account. Then check how you would like to receive them, and then Save. |
You'll now receive a message the moment any of your alerts are triggered. It's that simple.
With SecureAlerts you'll always know exactly what's happening with your money, and you can watch for suspicious activity.
We invite you to set up your SecureAlerts today!
*Message and data rates may apply.Frequently Asked Questions:
Do I have to be enrolled in Online Banking to receive SecureAlerts?
You can set up alerts from Online Banking, or you can choose to receive push notification alerts which are set up from our mobile banking app.
Can I use alerts to help guard against fraud?
Absolutely. We recommend that all customers set up SecureAlerts to monitor account activity. When you activate SecureAlerts you'll know exactly what's happening with your money and you can watch for suspicious activity in real time.
Is there a fee to receive alerts?
No, this is a free service. However, note that text message and data fees may be charged by your service provider to receive text alerts.
How do I sign up to receive SecureAlerts?
Simple. After June 9 just log in to Online Banking and select Alerts in the top right corner. You can choose the alerts you wish to receive from the Alert Options tab.
Can I send alerts to more than one person?
Yes. When setting up alerts, in the ‘Contact Options’ tab there is a link to add additional email addresses and text numbers.
How do I activate an email address or phone number to receive alerts?
When setting up alerts from the Contact Options tab, just click 'send activation code'. Type the code you receive into the activation box.
Can I choose not to receive alerts in the middle of the night?
Yes. Each alert you choose has a 'do not disturb' option. Any alerts generated during that time period will be held until that period ends.
Can I review past alerts?
Yes. Log in to Online Banking and go to the ‘Sent Alerts’ screen. It displays a list of your alerts with the details. You can mark as read or delete past alerts from here. You can also view past alerts from our mobile banking app.
How do I delete or modify alerts?
From the Alert screen, click the Overview tab to view all of your alerts. Click to Edit or Delete any existing alert.
Can I take action from an alert?
Yes. SecureAlerts offers the ability to take action on selected alerts when delivered to your mobile device.
Can I set up alerts from the mobile banking app?
Yes. To set up push notifications through our mobile banking app, just log in to the app, select ‘More’ from the main menu, then ‘Alerts’. Turn on ‘Push Notifications’. Once turned on, you can set up account alerts, security alerts and view your recent history of alerts sent.
What are the system requirements to receive alerts through the mobile banking app?
Our mobile banking app supports mobile devices using operating system versions of Android 4.1 or Apple iOS 8 or new
