Career Details
Full-Time Merrill-Hinton-Brunsville-Le Mars Posted on 10/11/2024
Position Summary: This position is responsible for providing exceptional customer service regarding daily banking transactions such that customer’s banking needs are met, and expectations are exceeded. CSR will assist customers with inquiries and problem resolutions in accordance with Iowa State Bank’s policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. In addition to one-on-one contact, customer referrals will be made on an on-going basis as an integral part of the sales process, enabling Iowa State Bank to further develop relationship banking. This position requires traveling between specified branches on a regular basis so is not paid additional mileage when traveling between those specified branches only.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties and responsibilities are intended to describe those functions that are essential to the performance of this position.
- Handle customer transactions including but not limited to account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier’s Checks.
- Buy and sell money to other tellers and vault
- Balance drawers daily and vault money as needed with no errors
- Complete regulatory reporting forms as needed
- Answers telephone calls to assist customers with questions or requests and/or transfer calls to appropriate personnel
- Prepare statements for mailing to customers
- Perform teller duties within the Drive-Up Window and participate in the late-night rotation schedule.
- Will be asked to frequently travel to other branch locations to assist in teller duties to ensure adequate coverage so is not paid additional mileage when traveling between those specified branches only.
We are looking for someone who is efficient and organized with a positive team-work attitude. Computer experience, bank accounting techniques and procedures are preferred.
Iowa State Bank is an Equal Opportunity Employer. This job description does not constitute a contract of employment; the bank may exercise its employment-at-will rights at any time.
